Hosted VoIP for Multi-location Real Estate Firm
Upon gaining access to the seamless cellular call coverage and mobile apps that were part of the new VoIP services, the customer started a new initiative they coined, “The Agent of the Future”. This helped the to perfectly describe the new industry leading capabilities and assist in agent recruitment and retention.
Product: Hosted VoIP
Challenge
A large group of Prudential Real Estate offices in Southern California needed new phone equipment to replace their aging PBX’s. They really wanted to improve their customers accessibility to agents when in the field.
Solutions
Research providers to find well qualified options
Carrier RFQ
Implementation Support
Results
This particular customer needed a provider who could provide hosted VoIP over third party circuits or Bring Your Own Bandwidth (BYOB). We were able to work with a high quality provider to negotiate very favorable terms for the customer to phase in services over a convenient project timeline.
Since the company already had a carrier in place to provide internet and voice services we were able to assist them in re-configuring their agreements to eliminate the voice services and increase their bandwidth where necessary.
Upon gaining access to the seamless cellular call coverage and mobile apps that were part of the new VoIP services, the customer started a new initiative they coined, “The Agent of the Future”. This helped the to perfectly describe the new industry leading capabilities and assist in agent recruitment and retention.
