Enterprise Telecom Partners works with the providers on your behalf to ensure new services are delivered on time with minimal customer staff involvement. This is where we definitely add a lot of value!
We work with our customers to:
- Determine the best configuration and send RFQ’s to multiple well qualified providers
- Analyze proposals to help select the best fit from the customers perspective
- Negotiate special terms and pricing
- Respond to site specific questions from the implementation teams
- Custom designed smart online tracking sheets provide instant status and eliminate excessive email chains
- Conduct regular progress calls for larger projects
- Implement national field service teams when needed
- Manage field appointments and activation calls
- Post installation bill review to make sure everything is as expected
- Act as an advocate for our customers on an on-going basis.